All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped. Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide.
We offer Insured shipping worldwide for all our products. Please note that certain locations, such as some remote areas of Spain (Las Palmas, Santa Cruz de Tenerife), and some areas of Israel and Iceland, are currently unavailable for shipping due to regulatory constraints and shipping limitations.
NOTE: We are not responsible for shipping carrier delays.
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Shipping time
Due to high demand and recent global developments, please allow 7-20 days from the date of your purchase for your order to arrive. While this is our standard shipping time to all locations, in most cases, your order will arrive sooner. Additionally, please allow 3-5 days for your order to be processed and shipped.
We operate multiple warehouses worldwide and will fulfill your order from the nearest available warehouse that has your product in stock.
Order Process
01.
Orders are processed in 3-5 business days, excluding weekends and holidays.
02.
Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.
03.
If you have any questions about your order, please contact us right away at support@neurec.co. We will be unable to make changes to your order once it has been shipped.
04.
Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide.
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